The Condado Plaza Hilton Hotel - San Juan

Hotels & Resorts
San Juan
The Condado Plaza Hilton
Owners access | Hotel information and booking website unofficial

FROM 258,00 (USD $)

Online booking

Best price guaranteed

Check-in

Check-out

Duration Night(s).

Adult(s)

Child(ren)

Book on our site!

Up to 10% less than Booking.com

Free cancellation!

The Condado Plaza Hilton | San Juan | Puerto Rico

999 Ashford Avenue, Condado, 00907 San Juan, Puerto Rico

➤ The Condado Plaza Hilton | Puerto Rico

Overlooking the Condado Lagoon and the Atlantic Ocean, this Puerto Rico hotel offers direct access to the beaches and provides exceptional amenities, including several on-site dining options.

The Condado Plaza Hilton boasts an ideal location only steps from stunning beaches and an endless variety of recreational activities. Guests at the hotel can also easily explore historical landmarks, museums and shopping centres. The on-site tour desk can also help arrange area excursions and activities such as water sports.

With 4 on-site swimming pools, including a 24-hour fitness centre and an on-site gift shop, there is something for everyone at The Condado Plaza Hilton. Guests can also take advantage of beachside hammocks, private in-room balconies and high-speed internet access.

The property is a 15 minute drive from Luis Muñoz Marín International Airport.
Couples particularly like the location — they rated it 8.7 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap

See photos for The Condado Plaza Hilton Hotel

Review score

Based on 79 reviews

Facilities

7.3

Cleanliness

7.7

Comfort

7.9

Value for money

6.9

Location

8.8

Total

7.3

Room choices in The Condado Plaza Hilton Hotel

King Room with BathTub - Disability Access

Deluxe King Room

King Room with Balcony - Oceanfront

King Room - Mobility/Hearing Accessible with Roll In Shower

King Room with Balcony and Bay View

Junior King Suite with Balcony

X 4 X 3

Deluxe Queen Room

X 4 X 3

Queen Room with Balcony - Oceanfront

X 4 X 3

Queen Room with Balcony and Bay View

The Condado Plaza Hilton Hotel Services

Internet	Wired internet is available in the rooms and is free of charge.
Bathroom	Free toiletries, Hairdryer
Bedroom	Alarm clock
Outdoors	Outdoor furniture, Beachfront, Sun terrace, Balcony, Terrace, Garden
Kitchen	Refrigerator
Activities	Bicycle rental, Tour or class about local culture Additional charge, Bike tours Additional charge, Walking tours Additional charge, Beach, Water sport facilities on site Additional charge, Entertainment staff, Snorkelling Additional chargeOff-site, Diving Additional chargeOff-site, Billiards, Games room
Living Area	Desk
Media & Technology	Cable channels, Video, Radio, Telephone
Food & Drink	Coffee house on site, Kid meals Additional charge, Snack bar, Bar, Restaurant, Tea/Coffee maker
Parking	Public parking is possible on site (reservation is not needed) and costs US$25.65 per day., Parking garage, Accessible parking
Reception services	ATM/cash machine on site, Luggage storage, Express check-in/check-out, 24-hour front desk
Entertainment and family services	Kids' outdoor play equipment, Indoor play area, Board games/puzzles, Babysitting/child services Additional charge
Cleaning services	Daily housekeeping, Trouser press Additional charge, Ironing service Additional charge, Dry cleaning Additional charge, Laundry Additional charge
Business facilities	Fax/photocopying Additional charge, Meeting/banquet facilities
Safety & security	Fire extinguishers, CCTV outside property, CCTV in common areas, Smoke alarms, Security alarm, Key card access, 24-hour security, Safety deposit box
General	Minimarket on site, Vending machine (snacks), Vending machine (drinks), Air conditioning, Non-smoking throughout, Allergy-free room, Wake-up service, Car hire, Laptop safe, Lift, Heating, Family rooms, Ironing facilities, Facilities for disabled guests, Non-smoking rooms
Accessibility	Toilet with grab rails, Wheelchair accessible
3 swimming pools	Open all year, All ages welcome, Shallow end, Water slide, Pool/beach towels, Pool bar, Sun loungers or beach chairs, Sun umbrellas, Open all year, All ages welcome, Pool/beach towels, Sun loungers or beach chairs, Opening times, Open all year, All ages welcome, Salt-water pool, Pool/beach towels, Sun loungers or beach chairs, Sun umbrellas
Wellness	Kids' pool, Fitness, Sun umbrellas, Sun loungers or beach chairs, Water slide, Hot tub/Jacuzzi, Fitness centre
Languages spoken	English, Spanish

The Condado Plaza Hilton Hotel Terms and Conditions

Check-in	From 16:00 to 23:00
Check-out	Until 12:00
Cancellation/ prepayment	Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds	Children of any age are welcome.
No age restriction	There is no age requirement for check-in
Pets	Pets are not allowed.
Groups	When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods	Cash The Condado Plaza Hilton accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

To consider

Please note that a daily resort charge will be added which includes: internet access, fitness centre access, local & toll free calls, tennis court, in-room coffee/tea, ScoutAbout Program, and Pool Concierge and facilities.

Please note that the breakfast rate doesn't include gratuity.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Other known names for The Condado Plaza Hilton Hotel

The Condado Plaza Hilton

Frequently asked questions about The Condado Plaza Hilton Hotel

How do I get the best price guarantee for The Condado Plaza Hilton Hotel?

Best price guarantee on our site. Book here and avoid any surprises at your arrival to The Condado Plaza Hilton Hotel. If you find a better rate on pages like Booking.com, Expedia or Hotels.com, contact us through our page's "Contact" tab and we'll improve the rate by up to 10%.

Is WiFi available at The Condado Plaza Hilton Hotel?

Wired internet is available in the rooms and is free of charge.

Is there free parking available at The Condado Plaza Hilton Hotel?

Public parking is possible on site (reservation is not needed) and costs US$25.65 per day., Parking garage, Accessible parking

What are the outdoor activities at The Condado Plaza Hilton Hotel

Outdoor furniture, Beachfront, Sun terrace, Balcony, Terrace, Garden

What languages are spoken at The Condado Plaza Hilton Hotel?

English, Spanish

What are the general services offered at The Condado Plaza Hilton Hotel?

Minimarket on site, Vending machine (snacks), Vending machine (drinks), Air conditioning, Non-smoking throughout, Allergy-free room, Wake-up service, Car hire, Laptop safe, Lift, Heating, Family rooms, Ironing facilities, Facilities for disabled guests, Non-smoking rooms

Are pets allowed at The Condado Plaza Hilton Hotel?

Pets are not allowed.

What is the check-in time at The Condado Plaza Hilton Hotel?

From 16:00 to 23:00

What is the check-out time at The Condado Plaza Hilton Hotel?

Until 12:00

100% real reviews of The Condado Plaza Hilton Hotel

If you have any questions regarding the facilities or services provided at The Condado Plaza Hilton Hotel, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

United States of America

Candice

6,0 Good

Purpose of trip: Leisure trip

What was the highlight of The Condado Plaza Hilton Hotel

Pleasant

The bugs and ants in my room! They were on the floor, my towel and in my suitcase. It didn’t seem like a priority for them to fix the issue.

United States of America

Amanda

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of The Condado Plaza Hilton Hotel

It was fun and provided what we were looking for in our trip.

Great location and friendly staff

United States of America

Craig

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of The Condado Plaza Hilton Hotel

Very Good

Very cool hotel. Stylish great atmosphere awesome little bar and the rooftop was cool.

United States of America

Leah

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of The Condado Plaza Hilton Hotel

I would definitely recommend this hotel and visit again

I was scared to book due to reading the reviews but I took a chance due to the location and swim up bar. I’m so glad that I did. The hotel was way more than I expected. I really like the room key elevator key. That’s an amazing feature. I had the breakfast voucher. It wasn’t what I expected however the food tasted amazing. There was a staff member in the kitchen who provided us with a map and told us everywhere to visit and who to catch the buses.

The price of the food.. 4 wings cut in half makes 8 pieces. The cost was $19. That’s ridiculous. I ordered Uber Eats instead.

United States of America

Angela

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of The Condado Plaza Hilton Hotel

It’s ok

The cleanest

No one told us about any restaurant or where anything was at in the hotel. The guy was not knowledgeable or friendly at the counter. That I paid in FULL and provided a credit card for $240 deposit and later that day they ran my card for $846.46. Why? No one or manager can explain. I ask if it paid in full and deposit holding who will run my card. NO ANSWER. No nothing . No friendly or helpful

United States of America

Luz

6,0 Good

Purpose of trip: Leisure trip

What was the highlight of The Condado Plaza Hilton Hotel

Too expensive for money expend

Customer service via phone was awful

See above

United States of America

Cyndi

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of The Condado Plaza Hilton Hotel

Great location

Location, the pool and the view , our room location was great and pretty

Some definite repairs need to take place

United States of America

Marlene

6,0 Good

Purpose of trip: Leisure trip

What was the highlight of The Condado Plaza Hilton Hotel

I was excited to stay at Condado Plaza Hilton because the Ironman 70.3 race in Puerto Rico swim start was just across th

Fantastic location.

There was only one small elevator working, as the other was broken. One of our evenings there was no water for 5 hours and when the water came back it was brown and the next morning showers were cold. The included breakfast requires 1.5 hours because service is very slow.

United States of America

Peter

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of The Condado Plaza Hilton Hotel

It was certainly nice but not sure it was worth the cost.

The balcony, pool area and main bar

Hours for the food venues

United States of America

David

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of The Condado Plaza Hilton Hotel

Very Good

They have 2 elevators with a 3rd that guests don't use. It takes forever to get to your floor

United States of America

Cvb1cav

6,0 Good

Purpose of trip: Leisure trip

What was the highlight of The Condado Plaza Hilton Hotel

lobby was clean and nice, rooms good, halls were little need of attention

breakfast was good, location good

hall carpet had tears and stains, only one elevator was working

Puerto Rico

Caroline

6,0 Good

Purpose of trip: Leisure trip

What was the highlight of The Condado Plaza Hilton Hotel

Overpriced for a fair experience

Location and nice lobby and pool

Water from shower spread through the bathroom each time we took a shower. No room service when paying almost $500 per night. Breakfast place was a disaster. There was no table service.

Puerto Rico

Irvin

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of The Condado Plaza Hilton Hotel

Good

Clean and spacious rooms

Elevator still the ones when I used to party at Isadoras club

United States of America

Jo

6,0 Good

Purpose of trip: Leisure trip

What was the highlight of The Condado Plaza Hilton Hotel

Good

Breakfast was good. We enjoyed it.

The hotel was not what i expected. It looked better online

United States of America

Victor

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of The Condado Plaza Hilton Hotel

Puerto Rico Vacation

Location

One elevator has been down forever. The poolside restaurant closes too early, and the poolside bar's drinks prices are extremely high. The prices were a lot less money, anywhere up or down the strip. It's no wonder the in-house restaurant and bar were completely empty.

United States of America

Kelly

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of The Condado Plaza Hilton Hotel

For the short time we were here it fit our needs for our girlfriend getaway. Weather was perfect and had 2 pools with a

Closeness to the restaurants and OSJ. Room was fairly large (even larger bathroom) to accommodate 4 guests. Service was slow. Concierge was extremely helpful. Swim up bar at the pool. Although no mint for 2 days so we couldn’t enjoy mojitos!

It was dated. The ocean view balcony room we booked had the seal broken in the glass so it was “frosted” and not so much of a view.

United States of America

Danielle

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of The Condado Plaza Hilton Hotel

It was a decent stay but not sure if it was worth the price.

The location

The door to our room kept getting stuck

United States of America

Ezequiel

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of The Condado Plaza Hilton Hotel

Great

The location and the combination of sea and pool.

Everything was good. They need more fish in the water tank.

United States of America

Leia

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of The Condado Plaza Hilton Hotel

Good value, but if you can spend a little more go for Isla Verde or Escambron beach areas

It was nice to have a small beach and inlet that was safe for swimming. Bring water shoes though because there are a lot of sharp shell fragments. The pool is nice and there is a swim up bar. We also liked the hot tub and separate salt water pool and water slide. Room was nice and the beds were very comfortable.

There is no poolside service unless you go to the bar. The food options and the hours of the lunch service are minimal. There is an indoor restaurant with longer hours but it’s expensive for what it is and it takes time out of the day. There are only three 2 options on site, other than snacks from the gift shop. There are lots of options with 5-10 minute Uber ride or 10 minute walk, which is not a big deal unless you have kids who are tired by end of day.

United States of America

Josefina

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of The Condado Plaza Hilton Hotel

Very Good

The choices were limited. I would've like to see a traditional Puerto Rican menu.

I would have love to see more traditional foods available

How can we help you?

Leave us your email and an agent will offer you the best option according to your search

Best price

Best price guaranteed.

No surprises

Availability confirmation and instant booking.

Discounts

When making your reservation you'll receive discounts and free services.